New Zealander customers, we offer free shipping for orders over $150 anywhere in the country. Phone: 06 844 2290

Returns Policy


If you are unsure what size you need please call us so we can help you with your purchase. If the size you choose is not correct, we are happy to exchange for another size. If you wish to exchange or be refunded, please return your purchase with the original receipt, within 7 days of receiving your shoes. Shoes must be in original condition in their box.

Please email athenafootwear@hotmail.com stating the reason for your return along with your order number from your receipt. Shipping costs back to Athena Shoes will be the responsibility of the customer, and is non refundable. The purchase must be returned within 7 days of delivery to be eligible for a refund.

We recommend you return via a tracked courier for your own protection. If your purchase is eligible for a refund, it will be made within 7 days of receipt of the goods. We will not accept any returns of footwear that has been worn unless it is faulty. We guarantee our footwear against reasonable wear and tear. If the goods are faulty we reserve the right to repair them within 7 days of us receiving them, when goods are returned within 12 months with proof of purchase.